FAQs
How do I place an anniversary?
To book an anniversary please contact our Classifieds department directly on 091 530 900 or email classified@galwayadvertiser.ie
I can't find my ad
Once you have placed your ad with us, an email is sent to you. This email should arrive soon after you have posted your ad. If you have not received your email there may be a problem with your email address.
You can log in to your account and check the details of the ad to see if the email address you provided was correct.
Always check to see if your email went to your Junk or Spam folder by mistake. To stop this from happening again, add classifiedsconfirm@advertiser.ie to your contacts.
Remember you can view all your Active Ads, Sold Ads, Pending Ads, Withdrawn Ads, Expiring and Expired Ads in My Adverts when logged into your account.
How long will my ad stay online?
This depends on the duration you chose when placing your ad. The minimum amount of time you can choose to place your ad for is one month.
We will send you a reminder seven days before your ad is due to expire in case you would like to renew it. You can also remove your ad at any stage by going to My Adverts when logged into your account. It is a good idea to remove your ad once you have sold your goods to avoid getting emails and calls about the sold goods.
My ad isn't displayed in the correct category/subcategory
If you find your ad has been placed in the wrong category or subcategory, please email classifiedssupport@advertiser.ie with details of your ad and which category/subcategory you would like it to be in.
Why is my ad pending?
The reason why your ad is pending is because you have not paid for it. To pay for your ad go to My Adverts when you are logged into your account, click Pending Ads and click edit for the ad you would like to pay for.
If you find that your ad is paid for and chose to publish it right away but it is still pending, send us an email at classifiedssupport@advertiser.ie and we will get back to you with the problem.
My ad is expiring soon, what should I do?
You can pay €4 (€4 cars for sale, €45 for situations vacant) to relist it again for another month. If the goods are sold you can allow it to expire and it will be saved to your Expired Ads in My Adverts.
Forgot my password
Don’t worry if you have forgotten your password, all you have to do is click Forgot Password on the Log in page and then it will ask you to enter your email. An email is then sent to your email address containing a link which allows you to reset your password. Just follow the instructions once you click the link.
Do I have to upload a photo/video?
No, but it is advised to upload either a video or photo. People who post ads with photos find that they sell their goods quicker.
If you decide to upload a video or photo, they must be of the goods being sold. Any other photos/videos are not allowed. For more information visit Citizens Information.
How many photos can I upload?
You can upload up to 10 photos. The combined file size of these photos must be no greater than 100 Mb.
What does it mean to bump up my ad?
When you choose to Bump Up your ad it will push your ad to the first page of results without you having to edit it.
When you first post your ad it appears at the top of the first results page. However, as new ads are posted online it pushes your ad further down the page and eventually it will be moved off the first page.
Can I post my ad in the Galway Advertiser paper as well?
You can for an additional fee. You can choose to place your ad in the Galway Advertiser newspaper when you are placing your online ad by selecting YES at the bottom of the Place Ad page. For more information on the cost of publishing in the newspaper, visit our Price page. The Galway Advertiser is published weekly on Thursdays.
If you have any questions please email them to classifieds@advertiser.ie and we will get back to you as soon as we can.