||Fixed term contract
||Customer Service, Call Centres & Languages
Role: Junior Order Manager
Location: Galway City
Contract: FTC 12 months
Our client has a lovely opportunity at their site on the west side of Galway city, to support and assist their inside and outside sales team.
Shortlisted candidates must have 3+ years’ experience in a similar role in a multinational environment, and a working knowledge of sales support processes is essential.
You will also have strong interpersonal skills and the ability to achieve results in a fast paced, highly competitive, multi-tasking environment.
In return, you will work alongside a friendly supportive team, with impressive benefits and a commitment to work-life balance.
Source best pricing, create and manage customer quotes, deal registrations and procurement for assigned accounts.
Input orders accurately into Great Plains (Accounting software)
Utilise tools to enter and track customer orders, ensuring delivered to client requirements.
Work with US colleagues, vendors and distributors located in multiple time zones to ensure the services and offerings provided to the US operating companies are met.
Communicate, collaborate, and drive work successfully within a team environment, and building collaborative relationships across teams.
Develop and improve existing processes and sharing of best practices.
Work in conjunction with the Vendor Relationship Manger to maintain relationships with vendors.
Work with sales and finance to address customer concerns (including invoicing), implement administrative or organisational solutions for the team.
Report to different levels within the organisation the status of quotes/PO’s/deliveries.
Complete and maintain accurate reporting.
Complete Vendor product training for better understanding of their product offering.
3 years + recent experience in order management and high volume customer service (complex sales)
Working knowledge of networking, security and storage technology desirable
Experienced relationship builder with corporate sales executives.
Very strong excel skills crucial.
Ability to learn quickly essential as there is a steep learning curve in company specific IT processes and procedures.
To apply for this position or for more information you can contact me in the strictest confidence: Ciara Mc Ginn, Recruitment Consultant – 091 455309- firstname.lastname@example.org