||Customer Service, Call Centres & Languages
Job title: Cloud Product Support job (Associate or Engineer level) – German speaking
Job location: Galway City
About the employer
This opportunity is based within an organisation with an excellent reputation and a brand that is well known throughout the world. This employer is looking for a German speaker with strong experience of working with I.T Software.
The successful applicant will be offered a competitive salary and the opportunity to work as part of a motivated and experienced team.
This is a permanent opportunity.
The ideal Cloud Support German speaking candidate:
The ideal candidate will have a Bachelor’s Degree in Computer Science, IT, Business Information Systems or a similar field.
-Fluency in English and German is essential
-Familiarity with general IT concepts i.e. Java, C++, ABAP/4 etc, HTTP/HTTPS protocols and XML
-Passion for learning new concepts and technologies
-Excellent problem solving
-The Cloud Support German Job responsibilities:
-The responsibilities of this role include:
-Analysing incidents, researching solutions and providing answers easily understood by the customer.
-Troubleshooting complex problems and providing the best available solutions.
-Documenting issues within the CRM database.
-Suggest potential process improvements and collaborating with your work colleagues on a continual basis.
If you are interested in this role please contact Louisa Poinboeuf at email@example.com or at 091 455 308
Sigmar Recruitment will always handle your details in confidence and will never forward your details to a Third Party without your prior permission.